Operations Manager - Bangalore/Pune/Hyderabad

We are seeking a driven, and highly motivated Operations Manager to manage our daily operations (both Air & Ocean) for the Bangalore/Hyderabad/Pune station of AIT Worldwide Logistics India. 

The Operations Manager is responsible for establishing and executing company strategy related to domestic and international freight movements through an understanding of industry trends and best practices. Recruit, develop and motivate staff to provide a world class customer experience, relations and meet or exceed client expectations. Ensure the station has the necessary tools in place to succeed and expand their business levels in international products lines in a sustained fashion. Work with current and prospective logistics services providers and internal AIT functions to develop the best overall strategy. Execution of those strategies includes establishing, measuring and managing to applicable metrics with service providers, vendors and internal AIT functions to ensure timely and efficient flow of product for AIT.

• Develop and execute the station’s operations strategy of AIT
• Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer.
• Continue to build rapport with clients and work to develop new opportunities and create and manage key visual tools and tracking processes.
• Develop and execute plans, and programs to meet anticipated organizational needs in the areas of functional responsibility and ensure compliance with corporate policies and guidelines, quality standards, and other regulatory requirements.
• Review analysis of activities, costs, operations, and forecast data to determine progress toward stated business development goals and objectives.
• Collaborate with senior management to develop continuous improvement methodology in key areas of service, profit, and growth, and use key performance indicators to drive and quantify cost optimization while maintaining customer quality and service.
• Ensure that freight is being expedited in a safe and timely manner.
• Utilize superior communication skills to motivate staff and develop effective working relationships with peers, executives, and clients. 
• Actively support key account operations requirements and insure service execution and reliability.
• Other duties and responsibilities will be assigned as business demands deem necessary.

• Bachelor’s degree in logistics, preferred
• 5-7 years of international freight forwarding, airfreight and ocean freight, preferred.
• P&L experience, preferred.
• 1-3 years of operations supervisory experience and managing a team, required.
• Previous experience in a diversified freight forwarding industry, required
• Procurement skills; Operational and P&L management of global products and services in a high-performance organization.
• Cargo wise knowledge and understanding preferred .Cargowise certification desired.
• Excellent organization and time management skills.

AIT India is a growing business that is investing in its people. We offer a flexible work environment, skill development and learning pathways to help our people perform at their best and be the best version of themselves every single day.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to our teammates.

  
Some of the Benefits are 

• Relaxed dress code
• 5 hours of volunteering opportunities
• Access to Online-learning Platform
• Competitive Health Care for individual and family
• Term insurance benefits 
• Annual and Parental Leaves
• Employee Support Program

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America’s-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.  Learn more about AIT Worldwide Logistics, our culture and core values in action here.  

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled.  If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.