Operations Onboarding Trainer - Asia Pacific

We are seeking an Operations Onboarding Trainer that will assist in the development, and facilitation of our Operations Onboarding Training Program.  This new program will be a blend of Live, Instructor-led courses with supplemental e-learning content offered to all operational teammates (Air, Ocean, Domestic) hired within Asia.  This is a new role reporting directly to the Training Program Manager.  The ideal candidate would have experience in both Air and Ocean Freight Forwarding and be bilingual (Fluent in English and Chinese). 

• Maintain proficient knowledge of AIT Operational Processes across all Products.  
• Partner with key stakeholders to identify training gaps specific to Asia and customize Training Content, Activities and Curriculum for local needs.
• Facilitate the Live, Virtual Instructor Led courses on a consistent and regular schedule each week (approx. 20 hours per week).
• Act as mentor to participants in each training program, ensuring their success not only during the program but in the days/weeks/months afterwards.
• Constant Focus on continuous improvement: researching best practices, learning & development tools & methods, creative interactive activity ideas etc...  Suggest adjustments to improve.
• Manage and report on virtual trainings in LMS which supplement the live instructor led trainings.
• Provide feedback and suggestions to hiring managers for the continued teammate onboarding and development of their new teammate.
• This role will assist in assessing, communicating, and coordinating the new hire onboarding experience.
• Monitor and evaluate effectiveness of the Operational Onboarding Training Program through feedback and evaluation to continuously improve learning experience.
• Cultivate and maintain relationships with teammates, subject matter experts and leaders across the organization.
• Assist Training Team with other AIT Training Initiatives, as needed. 

Education

• High School Diploma Required 

Experience

• Five (5) or more years International Freight Forwarding experience (Air and Ocean required) 
• High Proficiency in CargoWise, CCO Certification or higher preferred 

Knowledge, Skills, and Abilities

• Fluent in English and Chinese (other languages a plus)
• Experience training new employees a plus
• Strong written and verbal communication skills; comfortable with speaking in front of a large group of people
• Can drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention
• Ability to effectively describe complicated ideas to different audiences (with different learning styles)
• Patience working with new hires that all have different experience levels and learning abilities
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and Outlook
• Analytical & Process minded, able to break down complex concepts into easily digestible steps
• Deadline focused, organized and able to prioritize multiple projects 
• Exceptional attendance record
• Demonstrates a positive “can do” demeanor and has fun and gains energy from working with others. 

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Employee Support, Paid Parental Leave,  In addition, teammates may be eligible for up to 18 days of vacation 6 sick days, 5 volunteer hours annually.

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.