Executive/Senior Executive - Air Imports

The individual is required to work closely with the KAM & Air imports team to cultivate and sustain strong client relationship; deeply understanding their needs, challenge’s and objectives.

• Timely update of data and information to all stake holders, be a visible contact for key client; offering timely updates, addressing enquiries and efficiently resolving issues within the required timeframe.
• Coordinating closely with internal departments including operations, sales and customer service. Ensuring seamless service and client satisfaction.
• Support operations in cargo pickups from Airport and outstation deliveries.
• Negotiating Skills – Vendor negotiation and management maintaining profitability while ensuring competitive pricing.
• Performance analytics – Monitor key account performance matrix, analyse data and provide client with insight to optimize their supply chain efficiency.
• Issue resolution – Swiftly tackle and resolve issues or concerns; collaborating with internal teams to deliver effective solution.
• Ensure invoices are raised and forwarded immediately upholding the required KPI’s.
• Identify expansion opportunities within key accounts and devise strategies to enhance companies services and revenues.  
• Coordination with the Airlines, Airport, Customs for shipment departure and arrival status. Coordinating with them for DO Payment and release. Coordinate for segregation report.
• Coorinating with vendor for services and rates; following up on clearance and movement.
• Coordinating with vendor for vehicle and WG details.
• Coordinating with vendor to ensure deliveries are happening without any delays or notable concerns.
• Coordinating with surveyors to ensure cargo is arrived and received in damage free condition. The same is updated to the customer accordingly.
• Liaising with customer for the delivery appointment and arrange vehicle and WG accordingly.

• A team player who works well with others – being respectful to our teammates is a Core Value
• A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
• Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills We Hope to See:

• Graduate or equivalent
• 2-5 Years Freight Forwarding experience preferred
• Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions.
• Basic knowledge of CargoWise preferred
• Basic knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability.
• Basic knowledge of country regulations and AIT policies & procedures that minimize risks to the customer and company.
• Acquires job skills and learns company policies and procedures to complete routine tasks.
• Ability to communicate and interact effectively with a variety of people; can effectively present information in one-on-one settings.
• Time management is extremely important to meet customer deadlines in a fast-paced, high-volume work environment

AIT India is a growing business that is investing in its people. We offer hybrid and flexible work environment, skill development and learning pathways to help our people perform at their best and be the best version of themselves every single day.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to our teammates.

  
Some benefit examples are

• Relaxed dress code
• 5 hours of volunteering opportunities
• Access to Online-learning Platform
• Health Care & Term insurance benefits 
• Annual and Parental Leaves
• Employee Support Program

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America’s-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.  Learn more about AIT Worldwide Logistics, our culture and core values in action here.